Data protection declaration (status: February 19, 2023)
Responsible for data processing is:
Barbara Heinz, Freyung 6/2/5, 1010 Vienna, Austria
Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
We process your personal data, which falls under the following data categories:
Contact details (telephone number, email address, etc.)
Address and other addresses of the customer,
Bank details, credit card details,
Customer Service Requests
Data of the dog (e.g. the dimensions) in the context of product manufacture and sale.
You have voluntarily provided us with data about yourself and your dog and we process this data on the basis of your consent.
You can revoke this consent at any time. A revocation means that we will no longer process your data for the above-mentioned purposes from this point in time. For a revocation please contact: firstname.lastname@example.org
The data you provide is also required to fulfill the contract or to carry out pre-contractual measures (manufacturing of the products). Without this data we cannot conclude the contract with you.
We use contract processors for this data processing.
The data will not be passed on to third parties, except for transmission to the transport or shipping company commissioned by us. The data will also be passed on for the delivery of the products and to our tax consultant. If you cancel the purchase, the data will not be saved or deleted. The data is stored for seven years until the end of the tax retention period.
Shopify and email
We will send you emails with news about your order or account activity. For example, we may send you an email to let you know that:
you have created a customer account
The password for your customer account has been reset or updated
you have made a purchase
Your order has been dispatched
It is not possible to unsubscribe from these messages.
Shopify and data storage
A detailed description by Shopify of how Sopify processes your data can be found here.
We share your contact information with Shopify, our website hosting provider, so that Shopify can send these emails to you on our behalf.
We share this information with Shopify, our online store hosting provider, so that they can provide website services to us.
As you go through the checkout process, this website can auto-complete your shipping and billing addresses by sharing your input with the Google Places API and making suggestions to improve your checkout process.
This site is powered by Shopify. Squarespace collects personal data when you visit this website. This includes:
Information about your browser, network and device
Web pages you visited before visiting this website
your IP address
Shopify needs the data to operate this website and to protect and improve its platform and services. Shopify analyzes the data in a de-personalized form.
Social plugin: Instagram (trusted shops template)
Our website uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC , 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there.
If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there.
The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this regard and setting options for protecting your privacy can be found in Instagram's data protection information: https://help.instagram.com/155833707900388/
If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. B. with the script blocker “NoScript” ( http://noscript.net/ ).
Use of Pinterest Social Plugins (Trusted Shops template)
Our website uses so-called social plugins (“plugins”) from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (“Pinterest”). The plugins are e.g. B. recognizable by buttons with the sign "Pint it" on a white or red background. You can find an overview of the Pinterest plugins and their appearance here: https://developers.pinterest.com/docs/getting-started/introduction/
If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The content of the plugin is transmitted directly to your browser by Pinterest and integrated into the page. Through the integration, Pinterest receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Pinterest profile or are not currently logged in to Pinterest. This information (including your IP address) is transmitted directly from your browser to a Pinterest server in the USA and stored there.
If you are logged in to Pinterest, Pinterest can immediately assign your visit to our website to your Pinterest profile. If you interact with the plugins, for example by pressing the "Pin it" button, the corresponding information is also transmitted directly to a Pinterest server and stored there. The information is also published on Pinterest and displayed to your contacts there.
The purpose and scope of the data collection and the further processing and use of the data by Pinterest as well as your rights in this regard and setting options for protecting your privacy can be found in Pinterest's data protection information: https://about.pinterest.com/de/privacy-policy
If you do not want Pinterest to directly assign the data collected via our website to your profile on Pinterest, you must log out of Pinterest before visiting our website. You can also completely prevent the Pinterest plugins from loading with add-ons for your browser, e.g. B. with the script blocker "NoScript" (http://noscript.net/).
Use of Facebook plug-ins
In principle, you have the right to information, correction, deletion, restriction, data portability and objection. For this, please contact us. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, the data protection authority is responsible.